Virtual assistants for property managers and STR hosts.
Tenant comms, Airbnb messages, maintenance dispatch, vendor scheduling. The everyday small fires that eat your week. We put them out — for $8/hour, with two of us on every property.
- 5.0
- 24 reviews
- $8/hr
- No retainer
- EST + PST
- Live coverage
"Hi, we're Michael & Rob."
Computer Science + Business · Panama-based
40+
Properties under inbox
<15m
Avg. guest-message reply
7-day
Maintenance dispatch SLA
$8/hr
Same rate, both of us
01 · What's pulling your time
You didn't get into this business to do this stuff.
01
You're answering Airbnb messages at midnight.
What we do →
We monitor every booking inbox during your timezone hours. Pre-arrival info, code drops, late-checkout requests — handled in under 15 minutes.
02
Maintenance requests are sitting in your text messages.
What we do →
Tenants and guests report issues through one channel. We triage, dispatch your vendor list, follow up to confirmation, and log everything for owners.
03
Your listings are stale.
What we do →
We refresh descriptions, swap seasonal photos, adjust pricing per local events, and keep your Airbnb / VRBO / Booking.com listings in sync.
04
Owners want monthly reports you don't have time to make.
What we do →
We build a clean monthly statement per property: occupancy, revenue, maintenance, reviews, anything else you want included.
Ready to get your week back? Book a free call.
Book your free 30-min call02 · The full list
Everything we handle for property managers.
Not on the list? Bring it to the call. We'll tell you honestly whether it's a fit.
- ✓Tenant & guest communications
- ✓Airbnb / VRBO / Booking.com inbox
- ✓Maintenance request triage & vendor dispatch
- ✓Lease renewals & rent-increase notices
- ✓Listing creation, photo updates, dynamic pricing
- ✓Move-in / move-out coordination
- ✓Owner reporting & statements
- ✓Review responses (Airbnb / Google)
- ✓Vendor scheduling & invoice processing
- ✓Application screening & reference checks
- ✓AppFolio / Buildium / Hostfully data entry
- ✓Marketing & listing syndication
03 · Tools we know cold
We don't need a month to figure out your stack.
★ · What a client said
"I run 40 short-term rentals. Before Michael and Rob, I was the bottleneck on every message. Now my guests get instant, friendly replies in my voice — and I sleep through the night."
Sara Lindqvist
Founder · Staycation
04 · Pricing
One rate. No surprises.
We don't do tiers, packages, or "premium support." Same hourly rate whether it's a guest message at 9am or a maintenance dispatch on a Friday afternoon. Track time honestly, pay weekly.
Starts at
$8 / hour
Per hour, per assistant. Same rate for both of us.
- ✓ No minimum hours, no retainer
- ✓ Start within a week of our intro call
- ✓ Weekly invoicing, pay as you go
- ✓ Pause or cancel anytime
- ✓ Bilingual
Like what you see? Let's talk.
Book your free 30-min call05 · FAQ
Specific to property managers.
We cover business hours in your timezone (EST or PST). For 24/7 guest messaging, we set up smart auto-replies for after-hours and pick up first thing in the morning. For true overnight coverage you'll want a dedicated service.
Let's talk
Ready to talk about your property workload?
Book a free 30-minute call. Both of us. We'll learn your portfolio, your tools, your pain points, and tell you honestly whether we can help.